Frequently Asked Questions
What are your price ranges?
We typically price our mannequins between $600 and $1,200, depending on the style and level of customization. You'll get top-tier quality at competitive Canadian rates.
What types of mannequins do you offer?
We offer female, male, kids, sports mannequins, and dress forms. Each style is customizable to suit your visual merchandising needs. View our full collection.
Can I customize the mannequins?
Yes. You can choose finishes, poses, head styles, heel height, skin tone, and more. We also offer exclusive in-house concepts to help you stand out. See in-house concepts.
Do you have mannequins in stock or are they made to order?
Most mannequins are made to order, but we keep a limited stock of popular models that can ship within 2 to 3 business days. Check current availability.
What is your after-sale service like?
We offer responsive support on every order — including help with warranty claims, part replacements, or repair advice to keep your mannequins looking great.
Do you offer a warranty on your mannequins?
Yes. Every mannequin includes a comprehensive warranty that covers manufacturing defects and ensures long-term performance.
Can I get replacement parts if needed?
Absolutely. We supply arms, bases, fittings, and other components for at least 10 years after purchase — most ship quickly from stock.
Do you offer bulk purchase discounts?
Yes. We offer tiered pricing for larger orders. Contact our team and we’ll tailor a quote for your rollout or campaign needs.
What is the lead time for made-to-order mannequins?
Standard lead time is 12 to 14 weeks depending on quantity and customization. We also offer some styles from stock with 2 to 3 day shipping.
Do you ship across Canada?
Yes. We ship to all provinces and territories — including remote locations — using trusted carriers.
What payment methods do you accept?
We accept all major credit cards, Interac e-Transfer, and wire transfers. Please note credit card payments include a 4% processing fee.
How durable are your mannequins?
Our mannequins are made to last. They’re built from premium fiberglass with protective finishes to handle frequent setup and transport.
Can I see samples of different customization options?
Yes. We can share image galleries or interactive previews showing head styles, finishes, poses, and skin tones to help you decide.
How do I care for and maintain my mannequin?
Maintenance is simple. Every order comes with a beauty kit and touch-up paint — just wipe clean with a soft cloth when needed.
What if I have an issue with my mannequin after purchase?
If there’s ever an issue, our support team is ready to help — whether it’s a warranty repair or sourcing a replacement part.
Are your mannequins made from sustainable materials?
Yes. We use eco-conscious materials, water-based finishes, and recyclable packaging whenever possible.
Why should I choose your mannequins over other suppliers?
We combine high-end craftsmanship, visual impact, and Canadian-based support — at pricing that beats most global brands.
