Frequently Asked Questions
What are your price ranges?
We offer premium mannequins in the mid-to-high price range, typically from $600 to $1000. You get high-end quality at better rates than many European brands. Since most orders involve customization, we provide quotes tailored to your specific needs.
What types of mannequins do you offer?
Our collection includes female, male, kids, sports mannequins, and dress forms. Each style can be customized with different head shapes, poses, finishes, and more to match your brand. View our full collection.
Can I customize the mannequins?
Yes. You can select head styles, poses, finishes, skin tones, heel heights, and other options. We also have exclusive in-house concepts available for inspiration. See in-house concepts.
Do you have mannequins in stock or are they made to order?
Most of our mannequins are made to order, but we keep a curated inventory of ready-to-ship styles. Check current stock and availability.
What is your after-sale service like?
We provide reliable support with every purchase. From warranty claims to parts replacements, our team ensures your mannequins remain display-ready for years.
Do you offer a warranty on your mannequins?
Yes. All of our mannequins come with a comprehensive warranty that covers manufacturing defects and ensures your satisfaction.
Can I get replacement parts if needed?
Absolutely. We supply replacement arms, bases, fittings, and other components for at least 10 years after purchase.
Do you offer bulk purchase discounts?
Yes. We offer tiered pricing for volume orders. Contact our sales team with your order details for a custom quote.
What is the lead time for made-to-order mannequins?
Lead times depend on customization and order size, but most orders are completed within 10 to 12 weeks. We will confirm timing when you request a quote.
Do you ship across Canada?
Yes. We ship to all Canadian provinces and territories, serving exclusively Canadian retail clients.
What payment methods do you accept?
We accept major credit cards, Interac e-Transfer, wire transfers, and other secure payment options. Credit card payments incur a 4 percent fee.
How durable are your mannequins?
Our mannequins are built with premium materials and protective finishes to withstand high-traffic retail environments. They are designed for longevity and easy repairs.
Can I see samples of different customization options?
Yes. We can provide image galleries or interactive 3D previews of various head styles, finishes, colors, and poses to help you decide.
How do I care for and maintain my mannequin?
Maintenance is simple. We provide a beauty kit and touch up paint free with every order.
What if I have an issue with my mannequin after purchase?
If you encounter any problems, contact our customer support team. We offer warranty service and parts replacement to resolve issues quickly.
Are your mannequins made from sustainable materials?
Yes. We use eco-friendly materials and water-based finishes, and incorporate recyclable packaging to minimize environmental impact.
Why should I choose your mannequins over other suppliers?
We combine premium craftsmanship, high visual impact, and Canadian-based support with competitive pricing. Our mannequins are made to perform, look great, and last.
